Overview

Our store uses Printful to fulfill all our physical products and thus we work with their Return Policy. Before sending an item back please contact at meikekima@gmail.com.

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date.

Non-returnable items:

  • Downloadable products

To complete your return, we require a receipt or proof of purchase.

Refunds

Once your return is received, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at meikekima@gmail.com.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at meikekima@gmail.com and send your item to:

MSunshine Creative
11201 Ed Brown Rd, Charlotte, North Carolina, 28273.

disclaimer: address is only for returns.

Shipping returns

To return your product, you should mail your product to:

MSunshine Creative
11201 Ed Brown Rd, Charlotte, North Carolina, 28273. 

disclaimer: address is only for returns.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Need help?

Contact us at meikekima@gmail.com for questions related to refunds and returns.